Privacy policy
Privacy Policy
Last updated: 13 May 2026
1. Introduction
This Privacy Policy explains how personal information is collected, used, stored and protected through this figure skating coaching website and related coaching services.
We are committed to protecting your privacy and handling your personal data transparently and in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Who We Are
Kristen Spours Olympian
kristenspoursicecoach@gmail.com
www.kristenspoursolympian.co.uk
For the purposes of data protection law, we are the “data controller” of the personal information you provide.
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3. What Information We Collect
Depending on how you interact with the website and coaching services, we may collect the following information:
4. Personal Information
* Name
* Date of birth
* Parent/guardian details (where applicable)
* Email address
* Telephone number
* Postal address
* Emergency contact information
5. Coaching & Athlete Information
* Figure skating experience and training background
* Competition information
* Coaching notes and progress records
* Availability and scheduling information
* Goal-setting information
6. Health Information
Where relevant and voluntarily provided, we may collect health-related information such as:
* Injuries
* Medical conditions
* Physical limitations
* Relevant health declarations
This information is treated as special category data and handled with additional care and confidentiality.
7. Payment Information
Payments may be processed through secure third-party payment providers. We do not store full card details on our systems.
## Website Usage Information
We may automatically collect:
* IP address
* Browser type
* Device information
* Website usage analytics
* Cookies and tracking information
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8. How We Use Your Information
We use your information to:
* Provide coaching services
* Respond to enquiries
* Manage bookings and scheduling
* Communicate important updates
* Deliver athlete support and programme information
* Maintain athlete welfare and safety
* Process payments and invoices
* Improve website functionality and user experience
* Meet legal and insurance obligations
We will only use your personal data where we have a lawful basis to do so.
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9. Lawful Bases for Processing
Under UK GDPR, the lawful bases we rely on may include:
10. Contract
Processing necessary to provide coaching services you have requested.
11. Legitimate Interests
Processing necessary for the effective running of the coaching business, provided your rights and freedoms are not overridden.
12. Consent
Where consent is required, such as marketing communications or collection of certain health information.
You may withdraw consent at any time.
13. Legal Obligation
Where processing is necessary to comply with legal or safeguarding obligations.
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14. Marketing Communications
We may occasionally send updates about coaching services, camps, workshops or related opportunities.
Marketing emails will only be sent where:
* you have opted in,
* or where otherwise permitted under applicable law.
You can unsubscribe at any time using the unsubscribe link in emails or by contacting us directly.
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15. Sharing Your Information
We do not sell your personal information.
Your information may be shared with trusted third parties where necessary, including:
* Payment processors
* Booking or scheduling software providers
* Website hosting providers
* Accountants or professional advisers
* Governing bodies or safeguarding authorities where legally required
* Emergency services if necessary to protect health or safety
All third parties are expected to process personal data securely and lawfully.
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16 . Data Storage & Security
We take reasonable technical and organisational measures to protect your information against unauthorised access, loss, misuse or disclosure.
Personal data may be stored using secure cloud-based systems, password-protected devices and encrypted software where appropriate.
While we take reasonable steps to protect your data, no method of electronic transmission or storage is completely secure.
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17. Data Retention
We only keep personal information for as long as reasonably necessary for:
* coaching purposes,
* safeguarding requirements,
* insurance obligations,
* legal or accounting requirements.
When information is no longer required, it will be securely deleted or anonymised.
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18. Your Rights
Under UK data protection law, you have rights including:
* The right to access your personal data
* The right to correct inaccurate information
* The right to request deletion of your data
* The right to restrict processing
* The right to object to processing
* The right to data portability
* The right to withdraw consent
* The right to lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise any of these rights, please contact us using the details provided above.
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19. Children’s Privacy
Coaching services may involve children under the age of 18.
Where appropriate, personal information relating to children will be collected and managed with the involvement of a parent or legal guardian.
Parents/guardians may contact us to review, amend or request deletion of their child’s information.
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20. Cookies
This website may use cookies and similar technologies to improve website functionality and analyse visitor usage.
You can control cookie preferences through your browser settings.
A separate Cookie Policy may also be provided where applicable.
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21. Third-Party Links
This website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of external websites.
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22. Changes to This Policy
We may update this Privacy Policy from time to time.
The latest version will always be available on the website and the “Last updated” date will be amended accordingly.
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23. Contact
If you have any questions about this Privacy Policy or how your data is handled, please contact:
Kristen Spours Olympian
kristenspoursicecoach@gmail.com
www.kristenspoursolympian.co.uk
You also have the right to make a complaint to the UK Information Commissioner’s Office:
Information Commissioner's Office (ICO)(https://ico.org.uk )